Shipping policy
We at Babysteps strive to deliver your products as quickly and easily as possible. Here's everything you need to know about our shipping policy:
Shipping options:
Standard shipping within Sweden: Delivery within 1-4 working days. Cost: SEK 39. Free shipping for orders over SEK 699.
Standard shipping for international deliveries within the EU: Delivery within 3-10 working days. Cost: SEK 119. Free shipping for orders over SEK 999.
Standard shipping for international deliveries outside the EU: Delivery within 3-10 working days. Cost: SEK 129. Free shipping for orders over SEK 999.
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Delivery times:
The specified delivery times are estimated and may vary depending on where in Sweden or in the world you are. Please note that holidays and weekends may affect these times.
Delays:
Sometimes unforeseen events, such as weather conditions or strikes, can affect the delivery time. We will notify you if there are known delays that may affect your order.
Lost Packages:
If your package does not arrive within the expected time frame, please contact us. We will investigate the matter and, if necessary, send a replacement product or offer a refund.
International Deliveries:
We offer deliveries to all countries of the world. Please note that for deliveries outside the EU, customs duties and import taxes may be added for which the customer is responsible.
Return shipping:
If you need to return a product, please contact us for information on the return process.
Customer service:
If you have any questions about shipping, don't hesitate to contact us at hello@babysteps.se. We are here to help!